The AI operations layer for your field and office.
Connect your office and technicians with job context, AI assistance, and coordinated communication, from assignment through closeout.
Field Experience
Like texting an experienced manager who also does the paperwork.
Technicians work from their phone over SMS and MMS. There is no app to install, and the Job is the context for every conversation.
Diagnosis by text
Technicians text the symptoms, readings and model numbers. TechAide reasons through the problem, researches OEM and public technical sources, and suggests what to check next.
Photos and nameplates
Send photos by MMS. TechAide reads nameplates, wiring and equipment details and keeps them with the Job.
Jobs started and updated in the conversation
Start a Job, add a Visit, record the work done and the materials used without leaving the thread.
Invoices and signatures
One pre-filled, editable invoice link. The customer can review and sign on the same page.
Office Experience
Every Job, technician and conversation in one workspace.
Office staff and managers sign in on the web to plan the day, keep work moving and close out cleanly.
Job operations
One view of current, unscheduled and completed Visits, and of what needs the office’s attention.
Schedule and dispatch
Assign technicians with the schedule and connected fleet locations in front of you.
Inbox and Company Chat
Job-based conversations, technician requests, follow-ups and unsigned invoices in one place.
Ask TechAide
Ask about Jobs, customers, equipment history and company documents, with answers grounded in your records.